Important Information
Policies
To help make your stay at Sonesta Simply Suites Denver West Federal Center in Golden as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear policies cover arrivals, pets, payments, and extended stays.
The policies at Sonesta Simply Suites Denver West Federal Center reflect its extended-stay format, particularly around payment, housekeeping, pets, and reservation extensions. Complimentary amenities include Wi-Fi, parking, and fitness-center access, while every room remains subject to its listed occupancy, bedding, accessibility features, and cancellation terms.
- Check-In, Check-Out, and Minimum Age
Check-in begins at 4:00 PM, and check-out is required by 11:00 AM. The primary guest must be at least 21 years old. A valid physical payment card matching the registered guest’s name and government-issued identification are required at arrival.
- Payment, Deposits, and Reservation Extensions
The hotel authorizes an accepted payment card for room charges, taxes, applicable charges, and incidental expenses. Prepaid payment cards are not accepted for room payment. Longer reservations may be charged in scheduled intervals, and extensions require the guest to present identification and a physical card again.
- Pet and Smoking Policies
Up to two well-mannered pets are accepted per suite, with no listed breed or weight restrictions. Pet stays require registration and may involve an additional charge. The property is smoke-free, including guest suites and enclosed public areas.
- Housekeeping and Cancellation
Extended-stay housekeeping follows a limited schedule rather than automatic daily service. Fresh towels, coffee, tea, and selected supplies may be requested from the front desk. Cancellation and prepayment conditions vary according to the reserved rate.
- Parking, Accessibility, and Special Requests
On-site self-parking is complimentary. Accessible studio and one-bedroom suites are available with selected mobility, bathing, or hearing features. Early arrival, late departure, specific accessible equipment, and room placement remain subject to availability and advance confirmation.